The valuation is only part of the bill.
Business rates liability can be affected by reliefs, exemptions and local billing decisions. CCA can review whether the current bill reflects the circumstances of the property and occupier.
A relief review sits alongside — but is distinct from — a rateable value review. The Valuation Office deals with valuations; local authorities administer billing and many reliefs.
Small Business Rate Relief
Review potential eligibility and how changes in occupation or property count may affect the position.
Retail, Hospitality & Leisure
For eligible English properties below £500,000 RV, lower RHL multipliers apply from 1 April 2026 instead of the previous annual RHL relief model.
Empty property
Consider the billing treatment where a property is unoccupied and whether the relevant empty-property rules have been applied.
Other reliefs
Review charitable, rural, supporting-small-business and other reliefs where the circumstances indicate they may be relevant.
2026 changed the structure for many businesses
In England, 2026 introduced lower permanent multipliers for qualifying retail, hospitality and leisure properties with rateable values below £500,000. That means some clients need to understand both the new rateable value and the multiplier applied by the council.
Transitional and supporting relief
Where a bill rises following revaluation, transitional relief may phase in part of the increase. Supporting Small Business Relief can also apply in specified circumstances where previous relief has been lost or reduced following revaluation.
Billing authorities administer relief
Relief entitlement and billing adjustments are generally administered by the relevant local authority. We therefore distinguish between valuation issues and billing issues rather than treating them as the same process.
Official guidance
GOV.UK — Business rates relief ↗
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Send us the property details and we can start with the current assessment and billing position.
Start with the property.
Send us the property details and our team can review the rating position and explain the next step.